Blog

Mental image

Take a deep breath. That’s the advice typically given when someone is stressed about something. But, taking a deep breath doesn’t work for Noelle. When she’s presenting or in a difficult situation and feeling stressed, she said, “My chest is tight, and I can feel myself getting emotional. I can’t stop and take a deep

Read More

Shocked by the feedback

I’ve talked with a few leaders recently who have had a devastating experience at work. Negative feedback from some of their people about their leadership was relayed to them by their higher ups. You can imagine how that felt. Gut wrenching. Mind boggling. Frustrating. Embarrassing.   They’re questioning themselves about everything they have said and done

Read More

Do you shake?

I almost freaked out yesterday when I accidentally deleted an important # in a Contact on my iPhone. I wanted to copy it, but, after highlighting it, my fat finger hit something by accident and Poof! It was gone. Yikes! I needed that #. Fortunately, I had saved it ages ago in my Password Wallet.

Read More

Inconsistent performance

A manager was frustrated with the inconsistent performance of some of his people. He would talk to them, and it would get better for a while, then they would slide back. It made him mad. I asked if there could be something contributing to their inconsistencies coming from up the line. Light bulb moment. It hadn’t occurred

Read More

Speak up culture

What’s the culture like where you work? Are people encouraged to speak up, contribute their perspective, ask questions or raise a point, even if it is not in keeping with the norm? “Jean” was a senior leader who put her all into doing things thoroughly because she wanted to be known for excellence. She insisted

Read More