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She lied to me

Petra was angry. Her employee had disclosed confidential information to a client but denied doing so. Petra knew it had occurred because she received a call from the client talking about specifics no one else could have told them. “I have to tell her she’s a liar,” Petra said. Did she really want to take that

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A different ROI

What makes him special is every day he creates positive Ripples of Impact. In every interaction, it is evident he truly cares about people. No matter who they are or what they do, he treats them with respect. His positive, can-do spirit affects all who know him. I can’t help but think his integrity, his

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Attitude is everything

You control your attitude. No one else does. Think about how your attitude affects how you’re feeling, how it affects your reactions and responses, and what it does for what you put out into the world. Now, think of a time when your attitude affected how you handled something. (You may have had a positive

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Choices

Every choice you make builds character or diminishes it. When you face a choice of how to act or respond, take the high road. It will serve you well in the long run. Taking the high road gives you a better view of the bigger, longer-range picture. It keeps others in mind as well. It may

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