A manager was frustrated with the inconsistent performance of some of his people. He would talk to them, and it would get better for a while, then they would slide back. It made him mad. I asked if there could be something contributing to their inconsistencies coming from up the line. Light bulb moment. It hadn’t occurred
What’s the culture like where you work? Are people encouraged to speak up, contribute their perspective, ask questions or raise a point, even if it is not in keeping with the norm? “Jean” was a senior leader who put her all into doing things thoroughly because she wanted to be known for excellence. She insisted
“Janice” is frustrated with herself. She and her team are dealing with a situation that is complicated by a decision made last year, without her input. At the time, she knew discussions were happening, but she was not invited to those meetings. She felt slighted that her input was not requested, but figured they must
To apologize or not to apologize. That question has a supervisor stumped because her employee is upset, disappointed, angry, with her and put it in writing to her and copied others. She thinks the employee was performing poorly and let him know it. She doesn’t think she did anything wrong and has dug her heels
I believe you carry more precious gifts within you. Yes, I really do. Those gifts are part of the real you that has not been fully opened. From my years of coaching, one thing I know for sure is that most people want to be more of their best self more often. But those thoughts,
