Dan gets frustrated with the way some of his people handle their roles. They seem stuck in their ways. But processes have changed, and they must, too.
What’s keeping them committed to their old ways of doing things? Are they afraid of making mistakes? Are they missing a piece of the bigger picture and how they fit into it? Maybe they get bogged down because aspects of their role are difficult for them. Dan says others operate more independently and are more successful with seeming ease.
He has tried to help them grow in their role, but it hasn’t helped. We talked about what else he could do and how he might change his approach. Changing the way he views them as individuals is key. What are their strengths? What do they do well? What do they enjoy about their role? What gets in their way of doing their best consistently? He will ask them and really listen.
What if he encouraged the whole team to help each other get better at what they find challenging and gave them opportunities to do so? They may never ask for it.
If he wants people to change the way they work, he must be willing to do some things differently himself.
None of us can expect others to change if we’re not willing to make some changes ourselves. Trying different approaches may lead to even better outcomes than we could ever imagine.
